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Miszewski to depart as state IT audit wraps up

Madison, Wis. - Matt Miszewski will leave his job as administrator of the state's Division of Enterprise Technology at the end of February, about the time an audit on problematic state information technology projects is due to be released.

Miszewski, who likely will pursue opportunities in the private sector, informed his staff of the decision in an e-mail and praised them for revolutionizing the use of technology in government.

His efforts generally have received positive coverage in the technology trade press, but many in and outside of state government have faulted Miszewski for an overly aggressive management style on IT projects.

State government's information technology projects in several agencies have been beset with implementation delays, cost overruns, or system failures. The projects were touted as a way to improve services and save money, but the difficulties have cast doubt on the prospect for savings.

No one has put an exact price tag on the loss to taxpayers, but the estimate is in the millions. The Legislative Audit Bureau has been directed to audit the programs and its findings should be released within the next several weeks.
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Scott Larrivee, a spokesman for the state Department of Administration, said Miszewski's departure is not linked to the audit. "Matt told his staff that he signed up for four years, and we've passed the four-year mark," Larrivee said, "plus he has some opportunities in the private sector that he wants to explore."

Audit tracking

The state audit will include case studies of selected major projects to identify the nature of problems that have occurred and the reasons for them. It also will include a review of the effectiveness of oversight structures established in state law, and current contracting procedures that pertain to IT projects.

Early in the audit process, Kate Wade, a program evaluation director for the Legislative Audit Bureau, said the bureau would try to release the report in early calendar year 2007 so that it's findings would be useful to lawmakers during the new legislative session. Among other matters, the Legislature will be working on the 2007-09 state budget.

The state spends about $740 million a year on information technology, and spending on contractors has doubled over the past decade to $90 million.

State Sen. Ted Kanavas, R-Brookfield, does not believe the audit will diminish the state's commitment to upgrading information technology.

Kanavas said he would like Miszewski's successor to have a strong IT project focus. He also said it's probably better to have someone with a private-sector background.

"We need someone who knows how to execute a project," he said, "and someone who knows how to make it successfully stay on course and stay on budget."

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Comments

Disgusted IT Guy responded 1 year ago: #1

It's guys like this that gives IT a bad name in the private and public sectors alike. Here’s a guy that has never run an IT shop, big or small, and certainly not as large as the DET juggernaut. This guy was a lawyer and part-time consultant before he got the job!!?!! He certainly has the gift for gab and command of the buzz word du jour but where is the experience, where is the understanding of large complicated organizations, where is the leadership?! His quote from a pervious WTN interview, “when all else fails, I lead,” says it all.

Please, Governor Doyle, read the WTN interviews with REAL CIOs and make your choice tempered with their words and actions. DET is in a very bad state and it will take a skilled Leader to fix what this guy messed up, not to mention actually improving state IT services. And please don’t fall for those PowerPoint ready big ideas (SOA), when what you really need is someone to focus on the fundamentals first.

IT worker responded 1 year ago: #2

New CIO was already hired before Matt even anounced his departure. It would be nice to get back to fundamentals. Working at DET for the last seven years, and dealing with five levels of ever-changing management levels above me. It's easy to get the play by play on all the waste, not to mention a complete and utter lack of accountability amongst the ranks.

IT manager responded 1 year ago: #3

The article states that Sen. Kanavas said he would like Miszewski's successor to have a strong IT project focus. He also said it's probably better to have someone with a private-sector background.

That's pretty funny, since Matt WAS from the private sector and failed miserably. If he were competent, he would spend more time managing his own staff and less doing speeches and photo-ops with his favorite senator.

Who's the new CIO? responded 1 year ago: #4

"New CIO was already hired before Matt even anounced his departure." To IT Worker: if you know who it is, please announce. Miszewski focused on the infrastructure, which is very technical in nature. Typically, you need a technical person, not a political person to manage computing infrastructure. However, Miszewski had no experience at all in managing IT. Computing infrastructure is like heating and air conditioning. It is critical, but one off from core business processes. For a CIO to focus on computing infrastructure is like a CEO focusing on heating and air conditioning: negligence to the point of being criminal. The CIO should be focusing on core business processes in state government, and how to improve and support those. Hopefully, the next in line focuses better.

IT Budget responded 1 year ago: #5

I keep seeing the $740 million/year spend figure. I can't imagine that is what is budgeted for IT. How do we find out what is budgeted for IT spending?

Retired IT Guy responded 1 year ago: #6

Someone from DOA accountable? Come on now. Who was accountable for Georgia Thompson's actions? Did she not have a manager? The closer production services get to the political charged DOA environment, the poorer the results.

Matt's major accomplishment was the new state-of-the art data center... replacing the 15 year-old, state-of-the-art facility placed at the top of a downtown building overlooking Lake Monona. That came about in another failed centralization move. Now we have a new data center full of new equipment targeted to save agencies huge sums of money; money DOA has already collected. The only problem is nothing substantial is being delivered.

As far as Sen. Kanavas, he is an IT consultant in the private sector, so of course that's his recommendation. Remember Matt's predecessor, Rebecca Heidepriem, Wisconsin’s first chief information officer? She was private sector also.

I feel badly for many of the DET staff that has faced unreasonable expectations and poor leadership. The efforts of some very good people have been wasted. Of course, they’re just state employees, not political appointees or private-sector consultants.

Kingdoms responded 1 year ago: #7

So now all the little brown nosers who got their big promotions in the new DET are going to blame Matt for everything?! DET, as DEG was before and Infotech before that, were/is a rat's nest full of little empires. Getting rid of Matt is a start, but if they stop there, things will continue as they have. How is a new CIO going to fix the problems when he has all these little cliques below him with their own agendas?

IT worker responded 1 year ago: #8

The two previous CIOs were more or less hand-picked. Maybe the next CIO won't be. I'm going with the law of averages, or general stupidity, and the ever-increasing predictability of government in general.

DET is overlowing with employees from the consolidation, yet management refuses to work with certain employees and further yet they outsource entire workgroups, and don't update position descriptions. Most of the problem is poor people skills and lack of ability to change from middle management on up.

DET's cup is way, way too full. They want to outsource helpdesk, PC tech, network, and anything else possible. They wanted to outsource server consolidation, which is just plain stupid. Servers were designed to consolidate applications that resided on PCs and to simply share data as well as printing capabilities. They were also designed for distributed computing, not centralized computing. The original concept was to give people power, not take it away.

I have to agree with most previous posters, DET is it's own worst enemy. Most milestones they have achieved were stumbled upon because of dollars spent combined with best industry standards.

To Governor Doyle: responded 1 year ago: #9

First time around, you hired a marketing manager from Xerox. The second time around, you hired a lawyer. This time, would it be too much to ask if you hired someone with previous CIO experience? Someone with both IT and business experience? Someone with relevant job history?

With Matt, it was okay not to include such costs as the data center, back-up tapes, anti-virus, anti-spam, agency migration support, etc. Costs in a cost-benefit analysis. Would you please allow such costs and activities to be analysed the next time?

Last time, when there was a lack of information to support doing a project, hiring a high-cost consultant that supported the idea was enough to justify doing it. Huge cost (resource, budget, and time) overruns were never acknowledged. There was no accountability. Could we have some accoutability this time around?

Last time around, it was too hard to create a detailed project plan. Could you be sure the next CIO candidate believes in (traditional) detailed project plans and cost-benefit analysis?

All of the cost savings were due to trying to buy common hardware and software in large volume quantities (no savings came from server consolidation or shared services). Please put purchasing and legal in charge of that the next time, not IT. IT needs to determine the requirements, but not the mechanics of the contracts.

Too much to ask?

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